| We have developed this
policy because we want you to feel confident about the privacy and
security of your personal information.
The Use of Personal information
If you register with, or send information via Cranberrynet.com, we
will treat you as having consented to our using your personal data
in the manner described in this Policy. If you do not register, the
personal data we collect from you will be limited to that which you
give us in order to enter into any transactions online. We will use
that data in order to facilitate that transaction and for no other
purpose.
Email addresses
We respect the privacy of personal email accounts and we store
your email addresses just as securely as other personal information
on Cranberrynet.com. We will not send you unwanted email messages
or junk mail, and your details will not be passed to ANY
organisation beyond Cranberry UK Limited without your explicit
permission.
However, we will use email to send you messages about outstanding
orders, faults and service issues. We may also use email to keep
you up to date with news about your current services, as well as
anything you show an interest in, either online, or through other
contact with Cranberry UK Limited. If you do not want to be kept
informed in this way by email, please let us know.
Disclosure of information
Cranberry UK Limited takes all reasonable care to prevent any
unauthorised access to your personal data.
The personal details that we use to provide or promote our
products and services (for example your name, telephone number, or
details of the services you use), as well as any information taken
from you while you are using this website, will NOT be passed to
ANY organisation beyond Cranberry UK Limited to be used for
marketing purposes.
If you want to know exactly what personal information Cranberry UK
Limited holds on you, you can obtain it. If it transpires that the
information held is inaccurate, we will make the necessary
amendments and confirm to you that these have been made. Please
write to the following address, enclosing a cheque for the
administration fee of £10 made payable to Cranberry UK
Limited under the terms of the Data Protection Act.
Data Access Manager, Cranberry UK Limited, The Innovation Centre,
Carpenter House, Broad Quay, Bath, BA1 1UD, United Kingdom
Security
We are serious about guarding the security of your personal data
and the details of any transactions you make.
Your billing account number is a sensitive piece of information,
please be sure to keep this information safe and do not share it
with others.
The Use of Cookies
The Cranberrynet.com website creates a 'cookie' when you first
register online. A 'cookie' is a piece of information, like a tag,
which some websites create against your PC. Our 'cookie' stores
some basic information which helps us to identify if you have
visited the site before and if you have provide you with some
personalised content such as welcoming you by name if you have
supplied this in a previous visit. However, as it is based on your
PC, we will not find the 'cookie' if you visit Cranberrynet.com
from a different PC to the one you registered on.
Cranberry UK Limited’s use of 'cookies' includes the
following assurances:
No information regarding your telephone number, account or payment
details is included in the cookie or can be accessed using
it.
They do not collect any personal information regarding the use of
your PC or Internet browsing in any way.
If you do not want a cookie to be created on your PC, web browsers
such as Netscape and Internet Explorer provide the option to
disable them.
Third party sites
Third party Internet sites that you can link to through
Cranberrynet.com are not covered by our Privacy and Security
policy, so we urge you to be careful when you enter any personal
information online. Cranberry UK Limited accepts no responsibility
or liability for these sites.
Managing your contact with Cranberry UK Limited
If you would like to stop unsolicited telemarketing calls from
Cranberry UK Limited and other companies, please contact the
Telephone Preference Service on 0845 0700707 and register your
telephone number(s). Direct marketing calls should stop after 28
days.
If you would like to stop unsolicited direct marketing mailers
from Cranberry UK Limited and other companies, please contact the
Mail Preference Service on 0345 034599 and ask for a registration
pack. Direct marketing mailers should decrease after 3 months.
(Remember to re-register if you change your address.)
If you would like to stop unsolicited marketing facsimiles
(faxes), please contact the Fax Preference Service on 0845 0700702
and register your fax number(s). Direct marketing faxes should stop
after 28 days. If you are an individual consumer or a sole trader,
it is illegal to send you such faxes unless you have given explicit
permission to the sender.
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